Return and Refund Policy

Last updated: April 10, 2019

Thank you for shopping at FreeMedTube operated by FreeMedTube.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to FreeMedTube.
  • Service refers to the Website.
  • Website refers to FreeMedTube, accessible from http://freemedtube.net
  • Subscriptions refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Subscriptions from Us.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Subscriptions or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: [email protected]

We will reimburse You no later than 14 days from the day on which We receive the returned Subscriptions. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

In order for the Subscription to be eligible for a return, please make sure that:

  • The Subscriptions were purchased in the last 14 days

The following Subscription cannot be returned:

  • The supply of Subscriptions made to Your specifications or clearly personalized.
  • The Subscriptions which offer downloading of courses/questions/flashcards once the link is shared with you.
  • Your History suggest that you have used more than 20 videos/ 50 MCQS/ 50 FLASHCARD of a single course/ or multiple course .

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Subscriptions may be refunded. Unfortunately, Subscriptions on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Returning Subscriptions

You are responsible for the cost and risk of returning the Subscriptions to Us.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: [email protected]